Information based on the Act on Specified Commercial Transactions
1. Operator/seller
Seller | General Incorporated Association FKR |
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Officer in charge | Kazuhiro Aoyama |
Address | 2-10-1 ShibaDaimon, Minato, Tokyo 105-0012 Japan |
Contact | Form |
FAX | 81-3-5776-0982 |
2. Merchandise sales
Payment | Please check the page for the merchandise |
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Fees | Delivery charge and the consumption tax of 8% |
How to pay |
Credit cards (Visa、Master、JCB、AMEX)
Payment by credit card is made using the payment agency service of ROBOT PAYMENT Co. Payment information is encrypted by SSL to ensure security. |
Pay by | Within one week of order for bank transfer; delivery after confirming the transfer; for credit card, delivery after settlement confirmation |
Effective period of order | One week from the order; we will notify you when we are out of the merchandise |
Delivery | Send out within two business days of payment confirmation; please see the merchandise page for details; you cannot designate the date or time of receipt |
Disclaimer | Although we work hard to send out orders on time, we do not take any responsibility for secondary factors such as natural disasters and delays. |
Returns |
Defect Please let us know within ten days of receiving the merchandise about the defect; after ten days we may not be able to exchange with proper merchandise; we will promptly respond; we only exchange when damage is caused by us or the merchandise is different from is ordered; within one week of receipt email us, and we will exchange with proper merchandise, and we will pay for delivery costs Return dueWe do not accept return or exchange of merchandise. Out of stockAutomatic email, or email from us |
3. Downloading files etc. for sale
How to pay |
Credit cards (Visa、Master、JCB、AMEX)
クレジットカードでのお支払いは、株式会社ROBOT PAYMENTの決済代行サービスを使用しています。決済情報はSSLで暗号化され、安全性を確保しております。 |
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Due | After confirming credit card settlement, email the download URL |
Delivery charge | No delivery |
Delivery time | You can download, when we email you the download URL. |
Out of stock | Always stocked; let us know of any error from the server |
Return | Not accepted; considering the characteristics of download |
Others | There may be certain delays due to holidays, maintenance of the server and others. |
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